Thursday, September 9, 2021

EMPLOYEE RETENTION THROUGH MOTIVATION

Talent management is one of the most prominent strategies to manage employee turnover and retention in modern organizations (Kumar,n.d). As per (Kumar, S, n.d), compensation, limited career opportunities, role stagnation, mismatch of job profile, job stress and work-life imbalance, odd working hours, lack of authority provided to accomplish one’s task, marriage, social pressure, the brand image of a new company, lack of good working conditions are some of the reasons for employee attrition. To retain talent, compensation and benefits are more important. Pay appropriate salaries, provide financial and non-financial benefits, indirectly motivate employees, and critically decide the organization's success (Harika and Bindu, 2020).

 

Among many different motivational theories and strategies ‘Maslow’s Hierarchy of Needs’, derived by Abraham Maslow (1908-1970), and has still functioned. Based on human needs, the hierarchy pyramid has been designed. Five key factors are identified in the hierarchy as in figure 1. Physiological needs as being the basic needs for humans the model evolves into more complex needs. The model suggested first to deal with basic needs and when basic needs are satisfied, gradually go up to the top level by fulfilling motivation needs in each level.  Maslow described so like this, human behavior drives to fulfill each level and move to the top (MacPearson, 2019). Video 1 explains Maslow’s hierarchy of needs and its five levels. 


Figure 1:  Maslow’s Hierarchy of Needs.

 
(Source: MacPearson, 2019)

Five levels of Maslow’s Hierarchy of Needs.

             - The Need for Self-Actualisation

             - The Esteem Needs

             - The Love Needs (Social Needs)

             - The Safety Needs

             - The Physiological Needs
                                        (Source: Maslow, 2018)


Video 1: Maslow’s Hierarchy of Needs.


Source: Khan Academy, n.d)


By looking at Maslow’s Hierarchy, compensation, good working environment, welfare, job security, safe working conditions, retirement funds/ pension, good working relations (causes to reduce job stress), recognition, job title and responsibilities, challenging work, opportunities for creativity and professional advancement are remedies for the employee retention.


Apart from just paying perks and wages in a conventional way, modern organizations motivate employees through rewards for performance excellence, personal motivation, maintaining loyalty, and job satisfaction. In fact, that will keep employees engaged with the process which improves organizational effectiveness via innovation. Finally, that makes employees are motivated and sustained with the organization.


List of references:

  •  Harika, T and Bindu, NH (2020), ' Employee Retention', International Journal in Management and Social Science, vol. 08, issue 03.

  • Khan academy, (n.d), Maslow’s Hierarchy of Needs, online video, viewed by 8th September 2021, < https://www.khanacademy.org/test-prep/mcat/behavior/theories-personality/v/maslow-hierarchy-of-needs>.

  •  Kumar,S (n.d), 'Impact of Employee Attrition on People Management in Organisations'.

  • Kumar,S (n. d), 'Talent Management - A Strategic Tool For Employee Turnover & Retention', Emerging Concepts in Marketing and Human Resource Management, pp.99-101.

  • MacPearson, A (2019), ‘Motivating Millennials: the journey to project success’, University of The West of Scotland.

  • Maslow, AH (2018), 'A Theory of Human Motivation’ 1st edition, Wilder Publications Incorporation, USA.


Wednesday, September 8, 2021

TALENT MANAGEMENT TRENDS

 With the vast technological development in the 21st century, organizations focus on talent management to emphasize employee advancement (Arif and Thakkar, 2015). People and their talents are the most crucial measures of an organization's success (Lawler and Mohrman, 2003). Figure 1 illustrates, a comparison of priorities of the environment in the past and at the present and this illustrates how important talented people are in modern organizations, today.


Figure 1: Comparison of priorities of the environment in the past and at present

(Source: Michaels, Hanfield-Jones, Axelrod: The War for Talent, 2001, p. 6)


To boost up the talent in organizations, it is vital to track new trends. To obtain the competitive advantage of business, not only a successful and effective talent management system but also a methodological approach is required (Egerová, et al. 2013). Due to various economic, demographic, and technological factors, there are many trends and challenges have been created (Arif and Thakkar, 2015). According to Szaban (2011), "technical and technological changes; necessity to manage migrations of employees; historic and social conditions; degree of standardization in the area of concepts and practical procedures, and in the area of modernization of Human Resource Management and Talent Management processes; social changes taking place because of limitations connected with demographics and availability of new generation candidates on the labor market; opening of the European market and emerging opportunities for free flows of talented workers; employees’ desire to keep work and life balance, and to develop their own professional careers; the possibility of telework; development of outsourcing and offshoring in the area of Human Resource Management and Talent Management" (Egerová, et al. 2013)."Digitalization, lack of manual workers, growth through gaining, the concurrent process of decrease and increase, demographic changes in the workforce and globalization are only some of the trends that have made talent a decisive priority "(Lawler and Mohrman, 2003).


Figure 2: Factors shaping the future of work in 2020 and beyond.


(Source: Talent Management Institute, 2020)


According to the Figure 2, Talent Management Institute has identified five factors that shape future work in organizations. Social media and the internet do a major impact on organizations and support for employees to connect, communicate, and create communities. LinkedIn, Face book and Twitter are well-known social media platforms, for organizations to acquire, attract and recruit talent. With the development in mobile technology, internet facility is no longer a miracle. Therefore, it is a new trend for organizations to acquire full-time employees as well as contractors and visiting consultants (Arif and Thakkar, 2015; Verma, R, n.d). Software and service applications have become a necessity in accounting and invoicing trades (Corsello, 2012). The cost of transportation and communication has been reduced with the development of science and technologies. As a result of this, in the 21st-century globalization has developed faster and many organizations have a perspective of outsourcing talent, apply new approaches to recruit, retain and develop global talent (Egerová, et al. 2013; Shangquan, 2000). "Staff mobility is defined as the lateral shift causing movement of individuals from one position to another and usually without involving any market change in duties and skills and responsibilities needed for compensation" (Mamoria, 2001). According to Brett & Reilly (1988), demographic characteristics are the reason for staff mobility and "it includes many variables such that age, career and family stage, spouse employment status and job involvement, number and age of children, functional specialty, education, income, past move history, and the like (Timothy, 2014). Figure 2 shows that the millennial workforce is another factor affecting the future of work. Millennials or the Gen Y group people are born between 1980-2000 (figure 3). They have grown up in the 21st century with technological facilities. Technology is in their hand. Internet and email, social networks, smartphones, tablets are nothing new for them (Raina, viewed on 5th September 2021). 


Figure 3: work force development.


(Source: Raina, viewed on 5th September 2021)


Due to globalization and demographic differences, workforce diversity increases. A more diverse pool of talent brings new opportunities, diversity in innovations and leads to better outcomes, but it may also carry risks related to team cohesion, cultural bias, short-term performance, and communication gaps. Strategically diversity can be used to minimize the conflicts between groups. Most of the time clashes, friction, and communication lapses may occur between individuals due to age, cultural and social multiplicity. Grouping them based on approximation diversity could help to extort maximum output for the betterment of the organization ( Arif and Thakkar, 2015).


List of references: 

  • Arif, S, and Thakkar, S (2015), 'Trends in Talent Management', International Journal on Recent and Innovation Trends in Computing and Communication, vol. 3, issue 2, pp. 899-902.

  • Corsello, J (2012), 'Maximizing talent management through the cloud: New technologies offer opportunities to develop skills and careers', Human Resource Management International Digest, vol. 20, issue 4, pp. 27–30.
  • Egerová, D et al. (2013), 'Integrated   Talent Management- Challenge and Future for Organizations in Visegrad Countries',   Czech Republic by NAVA.

  • Lawler, EE, and Mohrman, SA (2003), 'HR as a Strategic Partner: What Does It Take to
    Make It Happen?', Human Resource Planning, vol. 26, issue 3, pp. 15-29.

  • Mamoria, CB (2001), 'Personnel management', 21st edition.

  • Michaels, E, Handfield-Jones, H, and Axelrod, B 2001, 'The War for Talent', Boston:
    Harvard Business School Press.

  • Raina, R (n.d), 'Engaging Indian Millennial @workplace', viewed 5th September 2021, < https://www.shrm.org/shrm-india/documents/emaw8.pdf>

  • Shangquan, G, (2000), ' Economic Globalization: Trends, Risks and Risk Prevention', USA.

  • Talent Management Institute, (2020), '2020 Talent Management Trends For The Future Of Work', weblog, Feb 19, 2020, viewed 5th September 2021, <https://www.tmi.org/blog/2020-talent-management-trends-for-the-future-of-work>

  •  Timothy, LM (2014), ' Effects of Employee Mobility on Performance', A Research Project Submitted To MOI University, Eldoret West Campus School of Business and Economics, September 2014.

  • Verma, R, (n.d), ‘Role of Social Media in Maintaining Talent Pool’, Jayoti Vidyapeeth Women’s University, Jaipur, India.

EMPLOYEE RETENTION THROUGH MOTIVATION

Talent management is one of the most prominent strategies to manage employee turnover and retention in modern organizations (Kumar,n.d). As ...